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How can I avoid breaking the law?
Treat everyone alike.
Provide consistent and complete information to everyone.
Make decisions based only on objective criteria.
Do not make credit assumptions based on non-credit factors.
Adheres strictly to established policies and practices.
How can I be sure I don’t discriminate illegally?
Know the law.
Understand your own cultural and personal bias.
Manage your own feelings about difference in others.
Learn about other cultures.
Learn to communicate effectively.
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